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Electronic Theses & Dissertations
4
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Theses
4
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English
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In Copyright
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Business logistics
1
Consumer satisfaction
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Consumers--Research
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Customer loyalty
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Customer relations
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Customer services--Evaluation
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Customer services--Psychological aspects
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Customer services--Quality control
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Management--Research
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Marketing
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Relationship marketing
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A few feet to failure : two essays on enhancing the service experience through customer contact employee performance
White, Ryan C.
Text (2011)
Part of
Electronic Theses & Dissertations
Customer-firm relationships : working two sides of the story
Randhawa, Praneet
Text (2014)
Part of
Electronic Theses & Dissertations
Variations in consumer postpurchase responses : the effects of satisfaction level and complaining behavior
Halstead, Diane Marie
Text (1990)
Part of
Electronic Theses & Dissertations
Local market presence : a preliminary investigation
Cooper, Ann Reneé Crooks
Text (1995)
Part of
Electronic Theses & Dissertations
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