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Electronic Theses & Dissertations
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Consumer satisfaction
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Customer loyalty
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Customer relations
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Employee selection
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Employees--Recruiting
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Pre-screening of employment candidates : a study of hospitality recruiter decision strategies
Sciarini, Michael Peter
Text (1993)
Part of
Electronic Theses & Dissertations
The importance of customer satisfaction and delight on loyalty in the tourism and hospitality industry
Kim, Mi-ran
Text (2010)
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Electronic Theses & Dissertations
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