The relationship between job satisfaction, organizational commitment and turnover intent among certified rehabilitation counselors
The purpose of this study was to explore the relationship between job satisfaction, organizational commitment, and turnover intent for certified rehabilitation counselors (CRCs). Participants included 283 rehabilitation counselors from across the United States who were certified by the Commission on Rehabilitation Counselor Certification (CRCC); they responded to an online survey containing 10 demographic questions, 65 survey items (instruments: Job Satisfaction Survey, Organizational Commitment Questionnaire, Turnover Intent Survey, and two short answer questions) hosted by a data collection service provider. Results indicated that job satisfaction was only significant and positively related on three aspects of normative commitment (promotion, supervision, and nature of work), all aspects of affirmative commitment and negatively related on three aspects of continence commitment (promotion, operating conditions, and communication). Both job satisfaction and organizational commitment were negatively and significantly related to TOI. The most rewarding aspect of being a rehabilitation counselor was "assisting others to reach their goals" (111 responses), and the most frustrating aspect was "tasks/paperwork" (110 responses). A large number of the participants were between 40 and 59 years old, Caucasian, female, and worked for a state rehabilitation program for less than 10 years in an urban setting. Work setting was the only specific control variable to have a possible mitigating effect on JS, OC and TOI, and the findings suggested older CRCs were the least likely to have TOI. Discussion, implications, and areas of future research were addressed.
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- In Collections
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Electronic Theses & Dissertations
- Copyright Status
- In Copyright
- Material Type
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Theses
- Authors
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Hylton, Terrie Ellery
- Thesis Advisors
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Leahy, Michael
- Committee Members
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Kosciulek, John
Sung, Connie
Reckase, Mark
- Date
- 2013
- Subjects
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Psychology, Industrial
Organizational commitment
Labor turnover
Job satisfaction
Intention
Rehabilitation counselors
United States
- Program of Study
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Rehabilitation Counselor Education - Doctor of Philosophy
- Degree Level
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Doctoral
- Language
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English
- Pages
- 204 pages
- ISBN
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9781303596940
1303596946
- Permalink
- https://doi.org/doi:10.25335/7gj9-3533