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Copyright Status: In Copyright
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Material Type: Theses
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Language: English
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Subject: Customer loyalty
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Collection
Electronic Theses & Dissertations
3
Subject
Casinos--Marketing
1
Consumer behavior
1
Consumer satisfaction
1
Consumers--Research
1
Customer relations
1
Customer services
1
Hospitality industry
1
Relationship marketing
1
Tourism
1
Tourism--Government policy
1
Tourism--Government policy--U.S. states
1
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Examining the influence of loyalty reward program membership on the behavior of casino patrons
Palmer, Robert
Text (2004)
Part of
Electronic Theses & Dissertations
The importance of customer satisfaction and delight on loyalty in the tourism and hospitality industry
Kim, Mi-ran
Text (2010)
Part of
Electronic Theses & Dissertations
Customer-firm relationships : working two sides of the story
Randhawa, Praneet
Text (2014)
Part of
Electronic Theses & Dissertations
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