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Copyright Status: In Copyright
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Degree Level: Doctoral
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Subject: Customer services
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Collection
Electronic Theses & Dissertations
11
Material Type
Theses
11
Language
English
11
Subject
Brand choice
1
Business logistics
3
Consumer complaints
1
Consumer satisfaction
3
Consumers--Research
1
Customer loyalty
1
Customer relations
3
Customer services--Evaluation
1
Customer services--Psychological aspects
1
Customer services--Quality control
1
Electronic commerce
1
Evaluation
1
Food industry and trade
1
Food service employees
1
Groceries
1
Management--Research
1
Marketing
2
Marketing--Management
1
Metal trade
1
Middle West
1
Purchasing
1
Relationship marketing
1
Research
1
Responsibility
1
Supervision
1
Teleshopping
1
Value analysis (Cost control)
1
Wholesale trade
1
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The effects of accountability systems on motivation to rate accurately
Orfgen, Tierney Ann
Text (2008)
Part of
Electronic Theses & Dissertations
Variations in consumer postpurchase responses : the effects of satisfaction level and complaining behavior
Halstead, Diane Marie
Text (1990)
Part of
Electronic Theses & Dissertations
Local market presence : a preliminary investigation
Cooper, Ann Reneé Crooks
Text (1995)
Part of
Electronic Theses & Dissertations
Strategic dimensions of integrated services providers
Wardlow, Daniel L.
Text (1992)
Part of
Electronic Theses & Dissertations
Integrating customer service and marketing strategies in a channel of distribution : an empirical study
Sterling, Jay U.
Text (1985)
Part of
Electronic Theses & Dissertations
Effects of perceived service climate and service role ambiguity on frontline employees' service orientation in foodservice establishments
Cha, JaeMin
Text (2005)
Part of
Electronic Theses & Dissertations
Physical distribution patterns in the Metals Service Center industry
Lynagh, Peter M.
Text (1970)
Part of
Electronic Theses & Dissertations
An investigation of wholesale buyer reaction to manufacturer customer service failures in the grocery channel
Bennion, Marcus Lyndsay
Text (1980)
Part of
Electronic Theses & Dissertations
Customer-firm relationships : working two sides of the story
Randhawa, Praneet
Text (2014)
Part of
Electronic Theses & Dissertations
A few feet to failure : two essays on enhancing the service experience through customer contact employee performance
White, Ryan C.
Text (2011)
Part of
Electronic Theses & Dissertations
The effect of e-service quality on perceived value, satisfaction and loyalty : an updated e-service quality scale for an online shopping context
Vajrapana, Paphajree
Text (2019)
Part of
Electronic Theses & Dissertations
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